Savanrith “Savan” Kong

Savan Kong served as the Department of Defense’s first-ever customer experience officer in the Office of the Chief Information Officer.

Articles by Author

Commuters cross Pennsylvania Avenue in downtown Washington, DC, as they head towards the Ronald Reagan Building and International Trade Center, which houses several US Federal Government offices, during the morning rush hour on March 20, 2025. As dramatic job losses mount among government staff, a sense of gloom has descended on the city. (Photo by ROBERTO SCHMIDT / AFP)

We came in believing. We left in silence.

Op-Ed